Healthcare as a Passion
After holding several administrative positions in the healthcare industry, I became drawn to professional growth in this realm. Being a liaison between patients and their caregivers gave me a purpose and passion that I am still exploring. See my current industry expertise and goals below!
Industry Experience
PT Solutions
Responsibilities
- Welcomed patients and created a positive front desk experience during check-in and check-out.
- Scheduled patient appointments while coordinating provider calendars to maximize efficiency.
- Updated patient demographics, insurance information, and medical records within electronic systems.
- Verified insurance eligibility and assisted with billing and claims processing.
- Collected and maintained accurate patient documentation while ensuring HIPAA compliance.
- Prepared billing reports and explained insurance and billing information to patients.
- Answered patient questions by phone and coordinated communication between patients and providers.
- Maintained organized records and customer tracking systems with exceptional attention to detail.
- Collaborated closely with healthcare providers to ensure efficient patient flow throughout the clinic.
Amherst Family Practice
Responsibilities
- Managed front desk operations in a busy family medical practice.
- Greeted patients and provided outstanding customer service throughout their visit.
- Scheduled appointments and managed provider calendars.
- Answered multi-line phone systems and responded professionally to patient inquiries.
- Verified insurance coverage and processed referrals.
- Maintained confidential patient charts and electronic medical records.
- Processed incoming correspondence, medical records, and patient documentation.
- Assisted physicians and office staff with administrative duties to support daily clinical operations.
Goals and Aspirations
“To exist is to change, to change is to mature, to mature is to to go on creating oneself endlessly.” – Henri Bergson
After earning my bachelor’s degree in Business Administration, I realized the best way to achieve career growth was to constantly seek opportunities for learning. To me, this means actively pursuing knowledge and training avenues, as well as embracing challenging experiences. This makes me a strong candidate for both university admissions and leadership roles in employment.
To recruiters, I want my experience and testimony to serve as a promise that I can accomplish whatever task is set before me. Please feel free to email me and start a discussion on how I can benefit your institution.